JKIA to Implement Advanced Tech for In-Motion Vehicle Scanning
The New Initiatives Aims to Enhance Customer Experience and Efficiency
Nairobi – The government is introducing cutting-edge technology at the Jomo Kenyatta International Airport (JKIA) as part efforts to transform the travel experience and expedite passenger movement.
Transport Cabinet Secretary Kipchumba Murkomen said the development is part of a broader plan to enhance the overall customer experience at the airport.
He said Advance Passenger Information (APS) system will be deployed to improve screening at the entrance of the airport Passenger Screening Yard (PSY) to end the current practice of passengers alighting at the main gate.
“We are determined to minimize the time passengers spend at the airport, from check-in to take-off and from landing to exit,” stated Murkomen.
The move is a response to numerous complaints from passengers and customers regarding their experiences at JKIA.
The introduction of the technology will allow vehicle scanning with passengers on board.
Passengers are now subjected to step out of the their vehicle for inspection at the main point of entry. The development will not only enhance security but also streamline the entry and exit processes at Kenyan’s biggest airport.
“We aim to implement in-motion screening for passengers, except in cases where suspicious materials are detected in a vehicle. Our goal is to procure the latest equipment for this purpose,” Murkomen explained.
The new technology will enable passengers to perform self-checks, further expediting their progress through the airport.
CS Murkomen speaks to journalists on Tuesday at JKIA. Photo/ GT
CS Murkomen made these announcements on Tuesday following a meeting of heads of various agencies at JKIA. He also revealed plans to sign an airport charter, a long-overdue initiative to improve coordination and service delivery.
“For a decade, a charter has existed on paper, but it hasn’t been operational. This has led to challenges and blame games among the various agencies operating at the airport,” Murkomen lamented.
The charter will establish guidelines for cooperation and set measurable targets for each department involved in airport operations, aiming to eliminate the longstanding issue of agencies passing the buck when problems arise.